Streamline document verification with our new RapidCheck feature 

Verifying documents has just become much simpler with our new RapidCheck feature.

As part of our contractor management solution, Rapid Contractor Management, RapidCheck verifies that the information in an uploaded document matches the submitter’s claims. Administrators can then easily view any discrepancies that have been found and choose to either manually verify the document or automate verification, greatly increasing overall admin efficiency.

What is RapidCheck?

RapidCheck is an opt-in feature that uses a combination of AI and manual verification to review insurance documents submitted by contractors. These include PLI (Public Liability Insurance), WC (Workers’ Compensation), PII (Professional Indemnity Insurance), and PIYI (Professional Indemnity and Yellow Card)—submitted during the registration process.

Contractors upload their documents as usual and then, with Public Liability Insurance for example, RapidCheck will analyse the document to verify that the following provided information matches the information in the document:

• Contracting Company’s name
• Insured amount
• Expiry date

When enabled, administrators will see a column titled “RapidCheck” in the Document List within Rapid Contractor Management that shows the status of any RapidChecks. From there, they can easily click on a document to see more details such as what typos have been made, can apply corrections themselves, and review a log of changes.

Administrators can alternatively opt to automate this process, choosing to either:

• Auto-reject a document with discrepancies
• Auto-approve a document if no discrepancies are found
• Auto-correct minor errors in key fields such as mistyped expiry date or mistyped insurance amount

What are the benefits?

As a WHS administrator, the task of checking and approving documents is both tedious and prone to errors. Contractors often submit insurance documents that are expired or lack sufficient coverage, which requires careful scrutiny. This back-and-forth between submitting and rejecting documents can significantly extend the process, causing frustration for everyone involved and delaying work commencement.  

Our research has shown that over 15% of insurance documents are inaccurately submitted and accepted. RapidCheck automatically corrects mistyped dates and insured amounts, saving admins valuable time and reducing inaccuracies by 90%.

More about Rapid Contractor Management

Rapid Contractor Management is an end-to-end software solution designed to streamline contractor compliance tasks and reduce risk. With real-time dashboards and powerful AI features, it functions as a central hub for managing the entire contractor lifecycle, from job posting, pre-qualification and document verification, to onboarding and ongoing document management. Learn more about Rapid Contractor Management.

We’re always listening

We work closely with our clients to develop new features and ensure our products are up to date to support your business now and into the future. 

To find out more about Rapid’s end-to-end workforce management system ask to talk to sales.