TRUST CENTRE

Rapid’s workforce management solutions are trusted by 1000+ companies

See why leading global companies partner with Rapid, an award-winning solution with ISO 27001 accreditation and software platforms powered by world-class infrastructure and data protection protocols.

How Rapid protects your data and supports your business continuity

ISO 27001 certified datacentres

Our datacentres are committed to meeting the highest standards of information security and are ISO 27001 certified.

Encryption at rest

Data stored within Rapid’s systems is encrypted at rest using the latest 256-bit encryption.

Encryption in transit

HTTP encryption secures traffic between Rapid’s system and end users during transit.

Access control

Control who has access to your highly sensitive information and documentation.

Two-factor authentication

Secure your account against password breaches, keylogging, and other cybersecurity threats.

Highly scalable

Rapid uses highly scalable, world-class datacentres to ensure your data is available when you need it.

We understand how important it is to have secure and compliant systems to keep your business up and running with limited interruptions and downtime.

This is why 1000+ leading global companies trust Rapid’s workforce management software to streamline their compliance, safety, and risk management processes.

Meet your data privacy and governance requirements

Rapid operates under the Australian Privacy Principles (APP’s) set out by the Australian Government. Our privacy policy clearly describes how we handle and protect your company’s information. We are committed to servicing a large number of geographically dispersed, international clients. The privacy of client and user data is at the forefront of Rapid’s software and server infrastructure.

Frequently asked questions

Where will our data be hosted?

Rapid utilises two Amazon datacentres, and we can store your data in either Australia or Ireland depending on where your business is located. Back-ups are also stored in separate datacentre(s).

Is external penetration testing performed on Rapid systems?

Yes, Rapid undertakes external penetration testing of its websites and networks on a minimum annual basis.

Is my data backed-up?

Yes, Rapid performs regular system back-ups to mitigate risk associated with data loss.

Are Rapid's datacentres secure

Our production environment is hosted with Amazon Web Services. They are the largest global provider of cloud technologies having pioneered many of the techniques in use today since their inception in 2007. Amazon’s datacentres are ISO9001, ISO14001, ISO27001 and PCI compliant and have SOC reports completed. All information on Amazon’s compliance is available at https://aws.amazon.com/compliance/programs/.

Do you support identity federation standards (SAML, SPML, WS-Federation, etc.) as a means of authenticating/authorising users?

Yes, Rapid can integrate with client SAML or WS-Federation services for MyRapid login purposes. This will then allow users to access each product. Authorisation is handled by the products while authentication is handled by SAML/WS-Federation.