1,000+ companies keep their business safe with Rapid Global
The problem
Incidents are falling through the cracks
When reporting issues isn't easy, accessible or clear, people don't do it. As a result, incidents and near misses go unrecorded, and corrective actions never happen.
49%Of managers worry that incidents or near misses aren't being reported at all
24%Of workers have personally seen safety incidents go unreported
36%Of managers say that every reported incident leads to corrective action
More ways to report means fewer incidents go missed. Give employees, contractors and visitors options that fit how and where they work.
Mobile App
Let employees and contractors report incidents via Rapid Worker, even offline. Say what happened, add photos and done. Reports sync automatically and can be anonymous.
Web View
Admins can manage incidents end-to-end from their desktop: reporting, investigations, corrective actions and claims. Plus, workers can report directly via the MyRapid web login.
QR Code
Place QR codes around your facility so anyone can scan with their phone and report incidents in seconds. No app or login required.
Rapid Access
Turn on "Report an Incident" on any Rapid Access tablet so employees and visitors can raise a report from the same device they use to check in.
Rapid Monitor
Create Incidents in one click from failed Safety Checks, such as near-misses, missing PPE, and fall detection, complete with a timestamped thumbnail ready for review.
APIs & Third Party Integrations
Connect your existing systems via our APIs and integrations. Reports are created automatically and information flows into Rapid without manual re-entry.
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AI-Powered Reporting
Report incidents in seconds, not minutes
AI turns voice and photos into complete, categorised incidents in moments. Reporting is quicker and simpler, so workers report more and admins get richer data to act on.
The Platform
A complete picture of incident activity
Rapid Incident Reporting brings every report, investigation and action together in one place so safety teams always know what's happening and what needs attention.
Flexible incident reporting
Employees, contractors and visitors can report incidents however suits them, so fewer go missed.
Report by mobile app, web, or on-site kiosk
Scan a QR code — no app or login required
Submit online or offline, even anonymously
Improve incident processes
See every incident's status at a glance, from the moment it's reported through to resolution, so nothing gets missed.
Track incidents from report to resolution in one place
Assign a responsible person and move incidents through each stage
Set due dates and raise actions or claims along the way
Seamless investigations
Put a clear process behind every investigation, from assigning who looks into it to signing off the outcome.
Assign someone to investigate what happened and why
Raise actions during the investigation to mitigate or prevent recurrence
Approve the investigation to close it out with confidence
Take corrective action
Assign and track the actions that come out of an incident, so it's always clear what's being done and by when.
Assign actions to the right person, linked to their incident
Set due dates and monitor progress
Mark actions in progress or closed as work is completed
Enhanced incident insights
Generate or schedule reports on the incident data that matters to you, and explore the bigger picture through interactive charts.
Build reports by date range, incident type, location, or person
Schedule reports to be delivered automatically at any frequency
View interactive charts for deeper insights
Flexible incident reporting
Employees, contractors and visitors can report incidents however suits them, so fewer go missed.
Report by mobile app, web, or on-site kiosk
Scan a QR code — no app or login required
Submit online or offline, even anonymously
Improve incident processes
See every incident's status at a glance, from the moment it's reported through to resolution, so nothing gets missed.
Track incidents from report to resolution in one place
Assign a responsible person and move incidents through each stage
Set due dates and raise actions or claims along the way
Seamless investigations
Put a clear process behind every investigation, from assigning who looks into it to signing off the outcome.
Assign someone to investigate what happened and why
Raise actions during the investigation to mitigate or prevent recurrence
Approve the investigation to close it out with confidence
Take corrective action
Assign and track the actions that come out of an incident, so it's always clear what's being done and by when.
Assign actions to the right person, linked to their incident
Set due dates and monitor progress
Mark actions in progress or closed as work is completed
Enhanced incident insights
Generate or schedule reports on the incident data that matters to you, and explore the bigger picture through interactive charts.
Build reports by date range, incident type, location, or person
Schedule reports to be delivered automatically at any frequency
View interactive charts for deeper insights
How it works
A structured incident process from report to resolution.
Rapid Incident Reporting connects reporters, investigators and safety teams in one digital process, from the first report through to corrective action and reporting.
Anyone on site - an employee, contractor, visitor or admin - can report an incident from whatever device suits them, logged in or out.
Investigation begins
The platform guides admins through a structured investigation, helping them capture the details and assign responsibility.
Corrective actions assigned
Actions are created and assigned to the right people, with due dates set and progress tracked through to completion.
Claims and trends tracked
Manage related claims in the same platform, and use reporting to measure incident trends over time and download reports.
Mobile apps
Manage incidents with two purpose-built mobile apps
We provide two mobile apps for easy access on the go, for both workers and
admins. Workers can report incidents, near misses or hazards, attach photos
and supporting documentation, and submit reports even without an internet
connection. Admins get the full incident management flow in their pocket,
from reviewing new reports through to investigation and corrective action.
Integrations
Integrate your favourite tools with Rapid
Rapid offers robust integrations with popular software applications, enabling you to further automate and streamline your business operations.
Microsoft Active DirectoryAlcolizerSiemensGallagherCreditorWatchTorus
Real feedback from teams using Rapid Incident Reporting.
"The most beneficial features of Rapid Incident Reporting are the ability to log, track, and analyse incidents in a central system providing clear visibility of emerging trends and risk areas. This data-driven approach strengthens preventative safety measures and operational decision-making."
Executive Manager Safety & ResilienceMelbourne Cricket Club
"Rapid Incident Reporting provides an excellent application for the Church to record and retain information related to incidents. Rapid have been extremely supportive and accommodating through the development, implementation and ongoing management of this application in our organisation."
Executive ManagerCatholic Safety Health & Welfare SA
"Using our old system, we were never notified about incidents. This database [Rapid Incident Reporting] forces people to complete the investigations within a required timeframe and they get notified about incidents occurring as well, which has been great."
National WHS&E ManagerAllied Pinnacle
"One of the strong aspects of Rapid Incident Reporting software was that we were able to use our existing methodology, forms and risk tables by having existing data imported. This gave us an immediate reporting functionality, allowing us to analyse three years of back data as soon as the software was switched on."
Here are some things you might like answered before you get a demo.
Will you train our staff to use Rapid's incident reporting system?
Yes. When your organisation implements Rapid's software this will be handled by a dedicated Project Co-ordinator. This individual will provide your team with training on how to use the Rapid system.
Can we generate customised incident reports?
Yes, you can tailor incident reports to meet the needs of your business or industry. The information available in our database includes incident types, department statistics, time for incident closeout, and more.
Are there automated notifications when an incident is reported?
Automatic notifications can be sent and received by relevant personnel regarding the incident investigation. You can also customise notifications for loss of time or injuries to a specific manager, department, or site.
Can data be filtered and exported?
Data can be filtered and exported to Excel, including incident reporting graphs, incident reports and investigation reports.
Is there a support service we can call for any questions?
Yes, our Client Services team are available via phone or by email.
Get Started
Ready to make incident reporting easier?
Get in touch today to discover what Rapid Incident Reporting can unlock for your organisation, and see it in action.
