Rapid’s 2024 year in review

Welcome to our ‘Year in Review’ blog – a round-up of all the releases, updates, and innovations we’ve delivered throughout the year. 

Get up to speed with Rapid’s all-in-one safety solution and explore how our products can enhance your operations and safety plans in the coming year. If you need more information, we’re always just a conversation away.  

So go ahead and dive in, and let us help you pave the way toward a safer and more efficient future. Thank you for your continued trust and support. 

Improve communication with multi-language support

We started the year by announcing new language packs available for GO, B2B, Contractor Portal and Trainee Portal. 

English, French, German, Dutch, Spanish, Finnish, Italian, Polish, Swedish, Turkish are fully supported, making our applications more user-friendly and inclusive for clients with global reach and those for whom English is not the first language. 

This also includes the ability to rename Primary Documents collected during the registration of Contractor Companies, and an improved language selector across our web applications, ensuring a smooth language transition for users. 

Boost workplace safety with Rapid Aware

In April, we announced Rapid Aware, the newest Rapid product that leverages AI-powered computer vision to streamline site access and enforce compliance.  

Rapid Aware seamlessly integrates with Induct and Contractor Management for ID and compliance checks on individuals and vehicles. Aware also automates the record of safety hazards and incidents, augments them with video footage, generates trends and analytics, and triggers real-time alerts for emergencies. 

Learn More

Consolidate your Safety software stack with Rapid One 

In June, we announced Rapid One, an end-to-end workplace health and safety solution with advanced AI features. 

As part of this effort, we’ve started to streamline and unify the UI and UX across all products, ensuring they are not only easy to use, but also help users work more efficiently. We redesigned headers and footers, introduced the product switcher and redesigned B2B’s menu. 

We also added worker tiles in MyRapid for Auditor (to manage audits, follow up tasks and complete actions) & Incident (to lodge incidents and complete actions). 

Stay in control with Trainee Requirements Dry Runs

In October, we announced the Trainee Requirements Dry Run, a version control feature for Rapid Induct that generates a draft when new requirements are added or existing ones are modified, with a clear and detailed summary of the changes. 

Recognizing the multifaceted decision-making process that administrators deal with on a daily basis, we’ll continue to craft solutions that help simplify these complexities. 

Learn More

Supercharge document verification with Rapid Check

Continuing the quest to save administrators time (and costly mistakes), we launched RapidCheck, a feature within Rapid Contractor Management that uses a combination of AI and manual verification to review insurance documents submitted by contractors.   

RapidCheck is currently available for Workers Compensation, Public Liability Insurance, Professional Indemnity insurance and Personal Injury insurance, but stay tuned for updates! 

Learn More

Streamline Contractor Registrations

Halloween coincided with Rapid announcing a revamped contractor company registration experience, marking a significant improvement in both the usability and security of every step of the process. This release included a new user interface, and the ability to use RapidCheck on the spot. 

Learn More

Classify documents based on information sensitivity

We ended the year by renewing our commitment to ensure top-tier security and privacy throughout our platform. Contractor and Inductee documents – that is, certificates, licences, attestations – can now be classified as Public, Internal Use, Sensitive and Restricted, in accordance with ISO 27001 Information Security Management standard guidelines.

Learn More

Report Incidents offline

With the help of a special interface, the Rapid Admin mobile app allows users to draft incident reports when there is no Wi-Fi or mobile data available. These reports can be submitted once back online, ensuring that critical information is captured promptly, regardless of the circumstances.

… and more! 

• Our Mobile apps keep getting better, with updated dashboards for Induct and Contractor Management, and company compliance visibility in ID cards.
• Launched Copilot, an AI-powered support agent.
• Added Secondary Sites and Secondary Personnel Types reports, improved Rapid Access reports with new fields, and created new Auditor reports.
• Added the ability to register and report on Electric Vehicles and streamlined the vehicle document approval workflow across the board.
• Improved Drivers Licence file upload and management.
• Allowed for different Access Configurations across Locations within the same Site. 
• We also added a new set of Rapid Risk Notifications.
• Improved our API by adding new endpoints and updating existing ones. 

What’s in store for 2025

As always, you can expect more updates focused on improving user interface and experience in 2025 – at the end of the day, tools are only as good as their usability. 

In line with our commitment to innovation, we are already hard at work on the next round of features – expect more AI-driven use cases that save time and reduce errors.  

We’ll also continue to improve the integration across our product to ensure that each tool not only works optimally within its specific domain but also jointly as part of the larger ecosystem, delivering complete solutions for all your safety needs. 

The future promises unprecedented technology driven opportunities for clients and we are excited to navigate this path together with you. See you in 2025!