August 2025 product updates

This month we bring you Rapid Induct feedback actioned, Rapid Incident Reporting’s UI release, mobile and API updates, and more! 

Rapid Induct beta update 

It’s been one month since we launched our new and improved Rapid Induct via our beta switch, and we’ve really enjoyed hearing your thoughts via our feedback loops. 

Each piece of feedback received helps us improve the product as we work towards full release later this year. 

Induct beta enhancements and improvements 

We’re thrilled to announce a series of updates and bug fixes to Induct, our latest product currently in its beta phase, all designed to improve your experience and streamline your workflow. 

Bug Fixes: Boosting performance and ease of use 

• Seamless copy & paste: We’ve resolved issues around copying and pasting email addresses, ensuring they now appear correctly without unwanted spaces.
• Enhanced export functionality: The ‘Export Trainee Details’ feature is now fully operational, empowering you with quick and easy data transfers.

• Efficient trainee management: Sites now save correctly against each trainee, enhancing the organisation and management of your workforce data. 

• Improved date selector: Our upgraded date selector is more user-friendly, and these improvements are also applied to the new Rapid Incident Reporting upgrade, ensuring consistency across platforms. 

• Expanded navigation capabilities: You can effortlessly open new tabs like Rapid Contractor, Access, and Reports, enhancing your multitasking capabilities.
• Comprehensive communication view: Viewing all “Communications” is now hassle-free, giving you a complete overview at your fingertips. 
• Reliable expiration settings: The “Never Expire” option in the date selector works perfectly, allowing for more flexible date management. 
• Consistent form visibility: Previewing pre-employment forms is now possible, irrespective of their compliance status, ensuring you have access to all necessary information. 

System improvements: user-friendly upgrades 

• Intuitive re-induction actions: Based on your feedback, we’ve made the “Re-Induction” process more intuitive, simplifying the bulk re-induction of employees. 
• UI enhancements for small screens: We’ve optimised our UI to better cater to users with small screens or low-resolution windows, enhancing accessibility and usability. 
• Flexible data display: You can now choose to display 10, 25, or 50 trainee records per page, allowing for more tailored data viewing preferences. 
• Streamlined dashboard information: The “Subcontractor” company name is back on the Trainee dashboard, providing comprehensive and vital details at a glance. 

We are committed to continuously improving the Rapid Induct beta based on your valuable feedback. Thank you for being a part of our beta testing phase — we’re excited for you to experience these enhancements and look forward to your insights. 

What’s coming next? 

Over the next few months, we will continue to deliver some highly requested features. Stay tuned for: 

• Course, form & document status on dashboard: Easily identify compliance issues from the Status dashboard without needing to open the details.
• Identify and rectify expired active course periods: We’ll introduce a new status in the filters allowing you to search for trainees with expired course active periods and fix them in bulk.
• AI search: Quickly search for compliance matters using our AI search. You will also be able to take action in bulk. 

Rapid Incident Reporting user interface refresh – beta switch 

An updated and refreshed version of Rapid Incident Reporting is now live for early access. The new UI is packed with enhancements meant to streamline your tasks and optimise the user experience, and Copilot is on standby to answer your questions and help. 

From today onwards, a Product Switcher is available to all users, so you can try the new look and feel straightaway. You can also leave feedback directly in the app – just follow the prompts, we’re always listening!  

To find out more, click here. 

Improved mobile connectivity warnings 

Internet connectivity issues can be frustrating, particularly when they result in data loss. We’re continuously working behind the scenes to enhance resilience and handle such situations more effectively.  

In line with this, we’ve enhanced our mobile connectivity detection and warnings, with a new banner and footer, to help you stay informed and save time when working with Audits. The banner dismisses automatically if connectivity is restored. 

Learn more about Rapid Auditor

Heads up about API Rate Limiting 

APIs are the backbone of modern software integration, enabling businesses to seamlessly connect and extend their capabilities. We encourage our clients to leverage our APIs for custom solutions and automated workflows.  

However, to maintain the highest quality of service for all users, we’ll shortly be distributing formal API Fair Use Guidelines for our services. These guidelines have been developed to ensure optimal performance and consistent service levels across our API platform. The document will outline API usage parameters, implementation guidance and best practice recommendations. Stay tuned for updates! 

Learn more about integrations

Bug fixes and performance improvements 

Accurate reporting is the cornerstone of effective business intelligence, enabling informed decision making. This period, we addressed several reporting issues:  we restored columns missing from some Incident Data Reports, we enhanced the Rapid Access Entry Log report’s performance, especially those that involve processing large datasets, and we added registration date information to the Rapid Contractor Management Report to improve contractor oversight and onboarding tracking. 

Maintaining clean, up-to-date data is crucial for regulatory compliance. Regular cleanups help organisations maintain data hygiene while ensuring important records are properly tracked and managed. We’ve resolved two key document deletion issues: automatic removal of rejected documents now works correctly with timed deletion settings, and deleted documents are properly displayed in Contractor Management’s Deleted tab.