Ingeteam Australia Pty Ltd is part of the global Ingeteam SP business group, specialising in electric power conversion with state-of-the-art technology in rotating machines, power electronics, automation, and control systems. In Australia, Ingeteam operates across three key sectors: Solar PV, BESS (Battery Energy Storage Systems) and Hydrogen (H2).
With complex projects, high-risk environments, and a growing contractor workforce, safety plays a critical role in operations.
The challenge
“Ingeteam processes were solely reliant on paper,” explains Junior Tupuola, WHSE Manager – Australia.
As the business grew, so did the complexity of managing contractor compliance, inductions, and audits. Manual processes created compliance risks, limited visibility, and added administrative burden.
The turning point came as the organisation matured and scaled.
Ingeteam’s shift towards a digital WHS and operational management platform was driven by a combination of compliance risk and organisational growth.
— Junior Tupuola, WHSE Manager – Australia
Growth without digital systems meant higher risk exposure, slower audits, and increased effort to demonstrate compliance during ISO and client reviews. Paper trails and spreadsheets were no longer sustainable for a modern, expanding energy business.
The solution
Ingeteam implemented Rapid as a unified WHS and operational management platform, consolidating contractor management, induction, and audit processes into one system.
Centralised contractor and compliance management
By digitising compliance and contractor records, the team gained stronger oversight and reduced admin time.
Since its inception we have seen several improvements like contractor records, and automated compliance checks allowing clear audit trails which reduced our administration burden.
Moving to a single provider eliminated duplication and fragmented systems. “With a single source for all compliance applications, there is no need for duplication across spreadsheet, emails, or paper files.”
Streamlined onboarding
The integration between contractor management and onboarding also delivered measurable efficiency improvements.
Additionally, the integration of Rapid Contractor Management and onboarding processes for internal and external staff has been streamlined, with preset roles simplifying to a click and send.
Instead of manual coordination and document chasing, onboarding became structured, role-based, and automated.
Stronger audit visibility through integration
Rapid Auditor quickly became a standout application for the business. “Rapid Auditor is the clear most useful application currently.”
Audit readiness improved thanks to system integration and data centralisation.
Stronger audit visibility — the data is timestamped, linked and stored in one place, making it easier to demonstrate compliance during ISO and client audits.
For a business operating in high-compliance sectors like Solar, BESS and Hydrogen, being able to produce structured, time-stamped evidence quickly is a major operational advantage.
The results
The move from paper-based processes to a digital WHS platform delivered measurable impact, particularly in audit performance and operational scale.
In its inaugural year using Rapid Auditor (2024), 1,800 audits were conducted, including operational inspections and WHS compliance inspections. By 2025, 4,700 inspections were completed — nearly tripling audit activity year-on-year.
This increase reflects not just volume, but improved visibility, accountability, and operational control. Rapid’s platform has enabled Ingeteam to reduce administrative burden, strengthen audit trails, improve compliance transparency, scale inspections in line with business growth, demonstrate ISO and client compliance more confidently and, most importantly, support Ingeteam’s safety philosophy.
People are the core of the business… Safety is how Ingeteam ensures every person goes home in the same condition they arrive.
By digitising contractor management, inductions, and audits through one integrated system, Ingeteam has aligned operational growth with stronger compliance control, without increasing manual workload.
