Support

Contact our support team

Tell us what you need help with and our support team will get back to you.

  • Help with MyRapid login, inductions and document uploads
  • Guidance for account access and day-to-day product questions
  • Fastest path to the right specialist for your request

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Other ways to get help

Need an answer right now?

Use self-service options for common questions, or call us if you need to speak with someone directly.

Support centre

Browse how-to guides, troubleshooting steps and product updates to resolve common issues straight away.

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Chat with Copilot

Ask support questions and get immediate answers inside the product while you work.

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Call support

Speak with a support specialist on 1800 307 595, available to help with account and product questions.

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