Supplier | Type of Data | Purpose | Data Storage Location |
Amazon Web Services | All data accepted by our platform is stored on Amazon Web Services | Providing products and services to our clients | Australia |
Twilio | SMS/Text to speech content and phone numbers | SMS & voice communication | USA |
Sendgrid | Email content (for a maximum of 1 week). Email metadata – E.g. From, to, subject | Email communication | USA |
SMS Global | SMS content and phone numbers | SMS communication | Australia |
Zoho Corporation | Client/Prospect sales details, and client technical support tickets | Customer relations management platform | Australia |
Nirovision | Personal information including name, email address, telephone number and biometric data | Providing products and services to our clients | Australia |
New Relic | No personal data processed | Performance monitoring solution | USA |
MouseFlow | No personal data processed | Usage tracking for application improvements | USA |
No personal data processed | Analytics data, Captcha | USA | |
eWay | No personal data is supplied by Rapid Global | Payment processing | Australia |
Xero | Personal information including name, email address and telephone number | Accounts processing | USA |