Streamline document verification with our new RapidCheck feature

Verifying documents has just become much simpler with our new RapidCheck feature.

As part of our contractor management solution, Rapid Contractor Management, RapidCheck verifies that the information in an uploaded document matches the submitter’s claims. Administrators can then easily view any discrepancies that have been found and choose to either manually verify the document or automate verification, greatly increasing overall admin efficiency.

This feature is enabled for all Rapid One customers.

What is RapidCheck?

RapidCheck is an opt-in feature that uses a combination of AI and manual verification to review insurance documents submitted by contractors. These include PLI (Public Liability Insurance), WC (Workers’ Compensation), PII (Professional Indemnity Insurance), and PIYI (Professional Indemnity and Yellow Card)—submitted during the registration process.

Contractors upload their documents as usual and then, with Public Liability Insurance for example, RapidCheck will analyse the document to verify that the following provided information matches the information in the document:

Contracting Company’s name
Insured amount
Expiry date

When enabled, administrators will see a column titled “RapidCheck” in the Document List within Rapid Contractor Management that shows the status of any RapidChecks. From there, they can easily click on a document to see more details such as what typos have been made, can apply corrections themselves, and review a log of changes.

Administrators can alternatively opt to automate this process, choosing to either:

Auto-reject a document with discrepancies
Auto-approve a document if no discrepancies are found
Auto-correct minor errors in key fields such as mistyped expiry date or mistyped insurance amount

RapidCheck is exclusively available and included with Rapid One. Rapid One customers can enjoy unlimited RapidChecks, each completed within one hour of submission.

What are the benefits?

As a WHS administrator, the task of checking and approving documents is both tedious and prone to errors. Contractors often submit insurance documents that are expired or lack sufficient coverage, which requires careful scrutiny. This back-and-forth between submitting and rejecting documents can significantly extend the process, causing frustration for everyone involved and delaying work commencement.

Our research has shown that over 15% of insurance documents are inaccurately submitted and accepted. RapidCheck automatically corrects mistyped dates and insured amounts, saving admins valuable time and reducing inaccuracies by 90%.

More about Rapid One

Rapid One is our new end-to-end safety bundle that gives you access to all Rapid products for one simple subscription. It is a safety solution that includes all the tools and integrations you need to manage safety more efficiently, from contractor management software to our AI-powered safety product, Rapid Aware.