June 2024 product updates

June’s update brings you Rapid GO enhancements, more UI updates and noteworthy fixes. 

More UI updates

In April, we mentioned that we had embarked on a journey to update our products’ interface to make them more intuitive, appealing, and easier to navigate and use. 

In line with this, we’re happy to present you with a product switcher, available in the header, at the top left-hand side of your screen. Customers with access to multiple Rapid products can use the 9-dot icon to switch between them, without having to navigate back and forth. 

Additionally, all the product logos are clickable now, and will take you to the first option of the respective product’s menu, no matter where you are, saving you time (and clicks!). 

One of Aware’s purposes is to monitor your workplace for safety concerns, delivering real-time alerts when something urgent happens and recording valuable insights for proactive hazard management. 

As a result, we’ve included a Safety Checks trend graph in the Activity section, allowing sites to monitor individual occurrences without losing sight of overall performance. We’ve also improved the Detections detail view to clarify which items are included as Safety Checks, contributing to the site’s score. 

Rapid GO enhancements  

Rapid GO is our contactless visitor management tool that allows employees, contractors and visitors to complete entry requirements and sign in and out of site. Rapid GO can be used as standalone QR printouts, or via Windows, iOS and Android tablets.  

Sites with large square footprints sometimes have different entry requirements for different areas. For example, some areas might be off-limits to visitors, while others require stricter controls. In such cases, administrators prefer to be notified of any activity. To accommodate for this, Sites can optionally configure one or more Locations tied to different Configurations.  

Signing in is necessary, but often a hassle in our busy lives. It’s common to make typos or provide shorter versions of names to speed things up, which compromises the accuracy of attendance logs. To prevent this while still allowing for quicker sign-ins, we’ve improved the way we search for existing records when someone signs in. 

We frequently release updates to our apps to improve security, add new features and fix bugs. However, we understand it can be hard to keep up. To help you stay up to date, the tablet will now display a message whenever an update is available. 

Fixes and improvements 

We know how important our reports are to your business, as they provide documented evidence of health and safety compliance and assist in identifying areas for improvement. This period, we took the opportunity to fix a few issues around the Inductee Status, Trainee, Transport and Auditor’s Excel reports.  

Mobile apps are essential tools in this day and age, as they provide users with convenient, on-the-go access to information, reports and the ability to perform actions. If you didn’t know already, we have the Admin app, Induct, Access and Aware apps available on iOS and Android, and this period, we fixed few issues around site selection, offline incident reports, and older audits appearing when new ones had been created. 

Submitting documents, enrolling trainees and administrators, and registering new contracting companies are crucial parts of most businesses day-to-day. However, it’s also important to maintain a clean system with clear, transparent deletion and deactivation processes. To aid with this, we fixed a few issues with deleted documents appearing in Inductee Status report, deleted admins appearing in the Inductee Document Status, and deactivated companies appearing when creating Work Orders. 

We’re always listening

We continuously review and improve our applications, to ensure you get the best experience, so please do not hesitate to reach out to share your feedback, request features and troubleshoot issues.