A better contractor registration process

We are excited to announce that our revamped contractor company registration process is here. This update marks a significant improvement in both the usability and security of contractor registration for all clients using our Rapid Contractor Management product. Here’s what you need to know: 

Key features at a glance

• Updated user interface: A cleaner, grouped interface with a progress bar for better navigation.
• Security enhancements: Registrations are secured through session enforcement and expiring links.
• Streamlined document processing: RapidCheck now verifies insurance documents during registration for quicker approvals.
• Improved registration flow: Early ABN selection and fewer steps to reduce errors. 

A fresh look and intuitive experience

The new registration interface is cleaner, providing a more user-friendly and intuitive navigation experience. Contractors will appreciate the simplified process, with some sections now grouped to reduce confusion. Key steps, such as ABN selection, are positioned earlier to minimise common errors. Additionally, a progress bar clearly indicates how far along the process is and how much is left to complete—eliminating guesswork. 

Enhanced security 

Security is at the forefront of this update. We’ve introduced several new safeguards to further improve data protection and maintain process integrity. Registrations must now be completed in a single session, reducing the chance of errors and unauthorised access. The provided registration links are designed to expire after a set period, ensuring that only authorised users can proceed. Moreover, the registration process now begins with a sign-in, which adds another layer of protection against duplicate accounts and unauthorised access. 

Faster turnaround for document verification

RapidCheck, our internal verification tool, now processes key insurance documents—PLI (Public Liability Insurance), WC (Workers’ Compensation), PII (Professional Indemnity Insurance), and PIYI (Professional Indemnity and Yellow Card)—submitted during the registration process.  

This integration speeds up document approval, allowing contractor companies to start work sooner. Find out more about RapidCheck here. 

Why it matters

Registering a new contractor company has always been a complex process, involving multiple documents, input from various stakeholders, and approval of critical details. The previous registration process was prone to delays and errors, often leading to a longer onboarding time. The revamped registration solves these issues by streamlining the entire experience. With fewer steps and an easier-to-navigate interface, contractors can now complete their registrations faster, and clients can be assured that their onboarding is reliable and secure. 

We’re always listening

At Rapid, we work closely with our clients to develop new features and ensure our products evolve to support your business now and in the future. We are committed to providing solutions that put you at the forefront of workplace safety and compliance, as well as help streamline your operations and improve your experience. 

To find out more about Rapid’s end-to-end safety and compliance management system, please get in touch with our sales team. We’re here to help your business grow and succeed. 

Stay tuned for more updates as we continue to improve your contractor management experience!